getlocalmeasure.comLocal Measure: Customer Experience Platform

Products Customer Feedback & Analytics Capture rich customer data and insights to improve customer experience. Pulse A real-time feedback tool to recover service and improve satisfaction. Guest Wi-Fi & Analytics Guest WiFi solution to understand on-premise customer behavior. Customer Engagement Streamline your contact center and make it easy for customers to digitally engage with your business. Engage One-to-one social messaging solution for customer service teams. Engage for Amazon Connect Omnichannel agent desktop for contact centers using Amazon Connect. Solutions Contact Center Streamline your contact center and simplify customer service. Customer Experience Deliver an exceptional customer experience to drive loyalty. Hotels & Hospitality Improve guest satisfaction and personalize the guest experience. Retail Understand on-premise visitor behavior to drive loyalty and sales. Tourism Amplify the visitor experience to drive repeat visits. Resources Blog Insights Developers & API Case Studies Company About Why Local Measure Partners Press Careers Contact Request Demo Login menu Turn every customer into a loyal advocate Local Measure is a next-generation customer experience platform to help you identify, understand and engage your customers to drive loyalty. Our customer feedback, WiFi analytics, customer engagement and contact center solutions help you connect with customers and collect real-time insights to personalize experiences at scale. BOOK A DEMO Customer feedback & analytics Improve customer satisfaction and personalize experiences Get a deep understanding of real-time customer behavior and sentiment at your venue with our customer feedback, guest WiFi and analytics solutions. Learn more Customer engagement Improve customer service and build better customer relationships Simplify customer service and make it easy for customers to engage with your business with our omnichannel messaging solutions for contact centers and small to medium businesses. Learn more Trusted by over 2,000 leading businesses globally CONTACT CENTER Streamline your contact center and simplify customer service. Explore solutions HOSPITALITY Improve guest satisfaction and personalize your guest experience. Learn how RETAIL Understand on-premise visitor behavior to drive loyalty and sales. Find out more “On a day-to-day basis Local Measure gives us a huge amount of insight into who’s visiting the Opera House site, what they’re doing and what they’re talking about. We use the Local Measure platform everyday.” Garry Wordsworth Head of Infrastructure & Information, Sydney Opera House Read Case Study “If I don’t know who that customer is, what they’re looking for and what their likes are, I’m never going to be able to deliver on the promise of what Virgin Hotels is bringing.” Doug Carillo Read Case Study “Our experience with Local Measure is very good, we have experienced good results and an increase in RPS compared to last year, and I think Pulse helped a lot” Nicolas Torio General Manager at the Pullman Sochi Centre Hotel Read Case Study “I really appreciate that Pulse gave us the opportunity to monitor guest feedback. Previously, if some problem happened the guest needed to search for a way to express it. Pulse was the best tool to let guests communicate their feedback.” Yumi Yu Guest Experience Manager, Fairmont Beijing Read Case Study Partnering with leading technology companies Latest Insights Industry News The Future Of Hospitality: Key Insights From Industry And Tech Leaders Trends What is a Cloud Contact Center? Interested in receiving industry insights, stories, and free resources? Subscribe to our newsletter. Products customer feedback & analytics Pulse Guest Wi-Fi & Analytics CUSTOMER ENGAGEMENT Engage Engage for Amazon Connect Solutions Customer Experience Contact Center Hotels & Hospitality Retail Tourism Resources Case Studies Blog Insights Developer & API resources Company About Why Local Measure Partners Press Careers Contact Terms of Service Privacy Policy Do Not Sell My...